People who are skilled and want to work as a customer service rep at KIA Motors Nigeria are welcome to apply. KIA Motors Nigeria is a wel...
KIA Motors Nigeria is a well-known car company and a major player in the Nigerian market. Its job is to assemble, distribute, sell, and provide after-sales service for Korean-made Kia cars all over the country.
With a focus on ongoing learning, KIA Motors Nigeria offers both on-the-job and online training classes that can help you grow as a professional. The workplace is organised and professional, and employees can learn how to work with a well-known company and the technologies that go with it.
The things you do as a Customer Care Executive are:
1. Call customers before maintenance or service meetings to remind them and make sure they'll be there.
2. Get in touch with customers after the job is done to find out how satisfied they are and what they think about the quality of the work.
3. Take customer comments and questions, write them down, and answer them. If necessary, make sure the problem is brought to the attention of the right department.
These things must be true for you to be considered for the job of Customer Care Executive:
1. The ability to do more than one thing at once, handle multiple tasks, and work well under pressure.
2. Focus on the customer and pay close attention to details and correctness.
3. Able to solve problems and settle disagreements well.